- When you log in to your me@income account, besides using your username and password, New Secured Access require all policyholders to provide further proof of identification, by prompting for a unique one-time password (OTP). This OTP can be obtained when you register your mobile number, and it will be sent to your mobile phone via an SMS text message.
- Currently, all policyholders will be able to update their latest mobile number when they next log in to me@income, or sign in as an existing policyholder when performing certain online transactions, for example online purchase of travel insurance.
Refer to the FAQ for New Secured Access via SMS Text Message if you have more queries.